Privacy Policy

1. Introduction

ActusPrep Limited ("ActusPrep", "we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use the ActusPrep Platform (www.actusprep.com) and any associated applications.

ActusPrep Limited is the data controller for the personal data we process. We are registered in England and Wales and comply with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.

2. What Personal Data We Collect

2.1 Data You Provide to Us

When you register for an account or use our services, we may collect:

• Full name and email address
• Password (stored in encrypted form - we never store plain-text passwords)
• Billing and payment information (processed via our secure third-party payment provider; ActusPrep does not store full card details)
• Subscription and purchase history
• Communications you send to us (e.g. support enquiries)

2.2 Data We Collect Automatically

When you use the Platform, we automatically collect certain technical and usage data, including:

• IP address and general location data
• Browser type, device type, and operating system
• Pages visited and time spent on the Platform
• Question attempts, scores, and performance metrics
• Session data and cookies (see Section 8 below)

3. How We Use Your Personal Data

We use your personal data for the following purposes and rely on the following lawful bases:

• To create and manage your account - Contractual necessity
• To provide and improve our Platform and services - Contractual necessity and Legitimate interests
• To process payments and manage subscriptions - Contractual necessity
• To send you important service-related communications - Contractual necessity
• To send you marketing emails and updates about ActusPrep (where you have opted in) - Consent
• To analyse usage patterns and improve Platform functionality - Legitimate interests
• To comply with our legal and regulatory obligations - Legal obligation
• To enforce our Terms and Conditions and protect the rights of ActusPrep and other users - Legitimate interests

4. Sharing Your Personal Data

We do not sell your personal data. We may share your data with carefully selected third parties only where necessary:

• Payment processors (e.g. Stripe) to process subscription payments securely
• Cloud hosting and infrastructure providers who host the Platform on our behalf
• Email and communication service providers used to deliver service notifications
• Analytics providers (e.g. Google Analytics) to help us understand Platform usage
• Professional advisers such as lawyers and accountants where required
• Law enforcement or regulatory authorities where required by law

All third-party providers are required to process your data in accordance with UK GDPR and to implement appropriate security measures.

5. International Data Transfers

Some of our third-party service providers may process data outside the United Kingdom. Where we transfer personal data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, such as standard contractual clauses approved by the Information Commissioner's Office ("ICO") or adequacy decisions.

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services, and thereafter for a period of up to six (6) months following the closure of your account to comply with our legal obligations and to resolve any disputes. Performance and usage data may be retained in anonymised or aggregated form for longer periods for analytical purposes.

7. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access - to request a copy of the personal data we hold about you
• Right to rectification - to request correction of inaccurate or incomplete data
• Right to erasure - to request deletion of your personal data in certain circumstances
• Right to restrict processing - to request that we limit how we use your data
• Right to data portability - to receive your data in a structured, machine-readable format
• Right to object - to object to processing based on legitimate interests or for direct marketing
• Rights relating to automated decision-making - we do not currently use solely automated decision-making that produces legal or similarly significant effects

To exercise any of these rights, please contact us at info@actusprep.com. We will respond to your request within one (1) calendar month. You also have the right to lodge a complaint with the ICO at www.ico.org.uk.

8. Cookies

The Platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse usage. Cookies we use include:

• Essential cookies - necessary for the Platform to function (e.g. session authentication)
• Performance cookies - help us understand how users interact with the Platform
• Preference cookies - remember your settings and choices
• Marketing cookies - only placed with your consent, used to deliver relevant communications

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Platform. Our full Cookie Policy is available on the Platform.

9. Security

ActusPrep implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on the Platform with a revised "Last updated" date and, where appropriate, by email notification. Your continued use of the Platform after any such changes constitutes your acceptance of the updated policy.

11. Contact Us and Data Controller Details

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection contact:

ActusPrep Limited
Email: info@actusprep.com Address: 128 City Road, London, United Kingdom, EC1V 2NX

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully: www.ico.org.uk | 0303 123 1113.