Conflicts of Interest
Legal Services > Conflicts of Interest
Conflicts of interest are one of the most commonly tested topics in SQE1 Legal Services. You need to recognise when a conflict arises, understand the two categories, and know the limited exceptions that allow a solicitor to continue acting. Missing the distinction between the two exceptions is a classic trap that costs candidates marks.
What Is a Conflict of Interest in SQE1?
A conflict of interest arises when a solicitor's duty to act in the best interests of one client conflicts with the solicitor's own interests or with the interests of another client. The SRA Code of Conduct identifies two distinct types: own interest conflicts and client conflicts. The purpose of the rules is to ensure that solicitors can give independent, uncompromised advice to every client. Where a conflict exists (or a significant risk of one), the solicitor must not act unless a specific exception applies.
Understanding conflicts of interest is essential to navigating professional conduct scenarios and real transactions. Conflicts questions appear frequently in SQE1, particularly in the context of property transactions and multi-party work, and they also embed themselves in questions on other practice areas.
This topic is closely linked to duties to clients and forms a key part of the Legal Services syllabus for SQE1.
Key Principles for SQE1
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Own Interest Conflicts: A conflict between the solicitor's own interests and the interests of a client. Paragraph 6.1 of the SRA Code of Conduct for Solicitors is absolute: there is NO exception. The solicitor must not act, regardless of the client's consent.
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Client Conflicts: A conflict between the interests of two or more current clients. Paragraph 6.2 provides for two limited exceptions that may permit acting if strict conditions are met.
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Exception 1: Substantially Common Interest: The clients share a common interest in a matter. The solicitor can act if satisfied it is reasonable to do so, all clients give informed written consent, and effective safeguards are in place (such as information barriers).
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Exception 2: Competing for the Same Objective: The clients are competing for the same objective (e.g., rival bidders for the same property). The solicitor can act if the clients have given informed written consent, there is no other client conflict, the firm puts effective safeguards in place, and it is reasonable to act.
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Informed Consent: Clients must understand the relevant issues and the risks of the solicitor acting despite the conflict. Generic consent is not enough; the consent must be specific to the conflict identified.
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Effective Safeguards: These typically include information barriers (sometimes called 'Chinese walls'), separate teams, separate file access, and restrictions on communication between team members dealing with each party.
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Continuous Monitoring: A solicitor must monitor for conflicts throughout the retainer, not just at the outset. A conflict can arise at any stage, and new conflicts can require the solicitor to cease acting immediately.
Exam tip
Own interest conflicts are absolute—no consent exception, no safeguards exception. Client conflicts have two exceptions: substantially common interest (shared objective) or competing for the same objective (rivals). The trap: students conflate these exceptions. Substantially common interest requires a shared goal; competing for the same objective applies to rivals bidding for the same thing. Learn the distinction.
How This Appears in SQE1 Questions
SQE1 questions present scenarios with two clients and ask whether the solicitor can act. The key trap is conflating the two exceptions—substantially common interest requires a shared objective, while competing for the same objective involves rival interests. Another frequent trap is suggesting a solicitor can act in an own interest conflict with the client's consent—there is no consent exception for own interest conflicts. Watch also for scenarios involving former clients where confidential information is at risk.
A solicitor acts for both the buyer and the seller in a residential property transaction. Both parties are aware and have given written consent. Midway through the transaction, a boundary dispute emerges between them.
This is a classic SQE1 trap.
Common Mistakes Students Make
- Believing client consent overcomes an own interest conflict—it does not; there is no exception for own interest conflicts.
- Confusing substantially common interest with competing for the same objective—they are different exceptions with different requirements.
- Forgetting to monitor for conflicts throughout the retainer, not just at the start. A conflict can arise at any time.
- Overlooking duties to former clients—confidential information from a previous retainer must be protected even after the retainer has ended.
Quick Summary
- Own interest conflicts (paragraph 6.1): conflict between solicitor's interests and client's interests—NO EXCEPTION, solicitor must not act.
- Client conflicts (paragraph 6.2): conflict between two or more current clients—two exceptions may permit acting.
- Exception 1: substantially common interest—clients share a common objective; requires informed written consent and effective safeguards.
- Exception 2: competing for the same objective—clients are rivals (e.g. rival bidders); requires consent, no other conflict, safeguards and reasonableness.
- Conflicts must be monitored throughout the retainer, not just at outset; new conflicts can arise.
- Former client conflicts: solicitor must not act against former client if confidential information from previous retainer is material to new matter.
Want to test this now? Try a few SQE1-style questions below before moving on.
Test Yourself
Test yourself
Quick check questions based on this article.
Question 1
Scenario
A solicitor at a firm specialising in employment law is instructed by an employer, Whitfield Services Ltd, to defend an unfair dismissal claim brought by a former employee. The solicitor reviews the firm's client database and finds no record of the former employee ever being a client. The solicitor's colleague mentions in passing that the former employee attended a free initial consultation at the firm six months ago about a different employment matter. The consultation lasted approximately twenty minutes. No retainer was signed, and no file was opened. The colleague cannot recall whether any confidential information was disclosed during the consultation. The firm's reception records confirm the consultation took place.
Does the firm have a conflict of interest in acting against the former consultation attendee?
Question 2
Scenario
A solicitor at a City firm is instructed by Global Finance Bank plc to advise on a syndicated loan facility. The borrower under the facility is Meridian Energy Ltd. Three other banks are participating in the syndicate. The solicitor's firm also acts for Meridian Energy Ltd on an unrelated regulatory compliance matter being handled by the firm's energy department. The solicitor handling the syndicated loan has no knowledge of the regulatory compliance matter. The firm's conflict system identifies the overlap and generates an alert. The senior partner reviews the situation and notes that the syndicated loan and the regulatory compliance matter involve entirely different legal areas and different teams. Meridian Energy Ltd's regulatory compliance matter involves potential breaches of environmental regulations that could result in significant fines. This information has not been shared with the banking department. Global Finance Bank plc expects the firm to conduct due diligence on Meridian Energy Ltd as part of the loan process.
What conflict issues does the firm face?
Question 3
Scenario
A solicitor is instructed by a company, Summit Logistics Ltd, to advise on a regulatory investigation by a government agency into the company's health and safety practices. The solicitor also represents the company's operations director, Mr Fletcher, who is being investigated individually in connection with the same incident. During the investigation, the government agency alleges that the health and safety failings were caused by management decisions taken by Mr Fletcher personally, rather than systemic failures within the company. Summit Logistics Ltd's board begins to consider whether Mr Fletcher should be dismissed for gross misconduct. The solicitor has attended a board meeting at which this was discussed. Mr Fletcher contacts the solicitor and states that if the company attempts to blame him, he will allege that the board knew about the safety issues and instructed him to prioritise cost savings over compliance. Both Summit Logistics Ltd and Mr Fletcher expect the solicitor to continue acting for them.
What should the solicitor do in light of the developments?
Practice with full exam-style questions
Related Topics
- SQE1 Legal Services: Complete Guide
- SRA Principles and Professional Conduct
- Duties to Clients and Client Care
- Confidentiality and Legal Professional Privilege
Practise Conflicts of Interest Questions for SQE1
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